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Supercommunicators

by Charles Duhigg Author

Effective communication is a skill that can be developed, and it hinges on understanding the science behind human connection. Successful communicators excel by recognizing that every conversation involves three key layers: the content, emotions, and identities at play. By mastering these dynamics, they can align their messages to foster deeper understanding and connection. Through engaging stories and real-world examples, including corporate settings and high-stakes situations, the guide explores how to identify the type of conversation you're in and adjust accordingly.